![]() ![]() PLEASE UNDERSTAND THAT LINDY STITCHES IS NOT RESPONSIBLE FOR ANY IMPORT TAXES AND THEY ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST.ĪDDITIONAL TAXES/CHARGES/FEES ARE THE CUSTOMER'S RESPONSIBILITY AND MUST BE PAID TO YOUR COUNTRY TO CLAIM YOUR PACKAGE. YOU CAN ALSO CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT YOUR ADDITIONAL COSTS WILL BE BEFORE BUYING. ![]() YOU MAY EXPERIENCE PACKAGE DELAYS ( ADDITIONAL 2 WEEKS OR MORE) AND ADDITIONAL PROCESSING FEES. ![]() THIS MEANS IT WILL BE COLLECTED BY YOUR COUNTRY WHEN THE PACKAGE REACHES CUSTOMS. I, LINDY STITCHES, WILL NOT BE COLLECTING OR REMITTING VAT. THIS APPLIES TO ALL PACKAGES NO MATTER THE PACKAGE VALUE. Lindy Stitches cannot do this for you.ĪS OF JULY 1ST, 2021, EU AND UK CUSTOMERS WILL HAVE TO PAY ADDITIONAL VAT TAXES AND SERVICE FEES INCURRED AT YOUR COUNTRY'S CUSTOM OFFICES. If you are concerned about the time it is taking please contact your country's postal service for more information. Do not worry if this happens to your customs number. This is due to the fact that once the package leaves the USA it gets transferred to your local postal service and is no longer scanned using USPS's technology. Regarding USPS custom numbers: It is normal for international packages to appear to have stopped being updated on the customs number when they leave the USA. I do provide international shipping services. Unfortunately I do not have a secret portal for shipping information I only have what you can see with your tracking number. I'm happy to help you locate your tracking information and assist you with the shipping process, but please keep in mind that USPS is a separate entity from Lindy Stitches. Once I drop your package off at the Post Office its delivery speed is out of Lindy Stitches' control. If for some reason I have already shipped your package, you will be responsible for contacting USPS and if the package gets sent back to me you will need to pay for return shipping. Please contact me ASAP to correct the address. If you accidentally entered the wrong address when filling out your transaction don’t panic, it happens to the best of us. Please email me before placing your order if you'd like insurance added. My packages are not shipped with insurance, but it can be provided for an additional fee. I do offer rush processing with Priority mail. The very few packages that are mailed without tracking are orders with one or two extremely lightweight things, like a postcard or thin pattern. 90% of orders are shipped with a tracking number which is automatically emailed to you when your package goes out. I make it my goal to ship within one to two business days, although during new release times that may not be possible. I love getting my purchases as soon as possible, so I work quickly to do the same for my customers. ![]()
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