![]() ![]() ![]() For instructions, see the Android (Google) help article. Force quit the Fitbit app on your phone.For more information, see How do I use the Fitbit app? The Fitbit app on your phone is up-to-date.To check for system updates, see Check for updates. Press the crown, swipe up to the Play Store app, and tap the app to open it. ![]() The Fitbit app on your watch is up-to-date.From the Today tab in the Fitbit app, tap your profile picture. Your watch is connected to the Fitbit app on your phone.Your phone is connected to cellular data (LTE) or Wi-Fi.For more information, see Troubleshooting Tips for Google Pixel Watch. Your watch is connected to Bluetooth, cellular data (LTE), or Wi-Fi.Your watch shows as “Connected” on the home screen in the Google Pixel Watch app.For other connectivity issues, see Troubleshooting Tips for Google Pixel Watch. If you can’t transfer data from your watch to your Fitbit account, see the information below. For OS requirements, see Fitbit-compatible devices. If your phone is on an older version, you won’t be able to reinstall the app. Note: Before you uninstall the app, verify that your phone is running a supported version of Android OS. Uninstall and reinstall the Fitbit app.Confirm that permissions for the Fitbit app listed above are allowed on your phone.Reopen the Fitbit app after each step until your device syncs. If the device is nearby, turn off Bluetooth on it. If you use more than one phone or tablet device to sync, make sure the other device isn't nearby.Background data or background refresh (For more information, see What should I know about using the Fitbit app on my Android phone?).Location services (For more information, see Why is the Fitbit app prompting me to turn on location services?). ![]()
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